Fall Gnome Pumpkins Doormat – Farmhouse Thanksgiving Welcome Mat with Maple Leaves, Indoor/Outdoor Low-Profile Floor Rug

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

The Courier Delivery Lead Time denotes the duration in days required for your order to reach you, commencing from the day we dispatch it. This lead time is subject to variation based on the delivery address of the buyer and the operational days of the courier service. It's important to note that we cannot guarantee an exact delivery time for orders. For updates on the status of your order, please refer to the tracking number sent to your email. Delivery updates will be reflected approximately every 24-48 hours. Please ensure the accuracy of your address. In case of any errors, you can modify your delivery address or add a new one by contacting us via email at support@discountotz.com or by calling our hotline at 1 (888) 505-4691.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.